Rakesh who underwent surgery for
ventricular septal defect.
News from the hindu, on February 8, 2006
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This news was published in "The Hindu" newspaper on February 8, 2006.
(Note: "The Hindu" is one of the standard newspapers in India.
This newspaper has got nothing to do with the "Hindu" religion)
CHENNAI : In a twist to the win-win outsourcing game, a U.S. insurance firm
has extended cover for its Chicago client undergoing treatment in a Chennai hospital.
The ball was set rolling when Chicago-based Indian parents of three-year-old Rakesh Ram Mahesh
expressed a preference to treat their son at Frontier Lifeline hospital in Chennai.
The boy had been diagnosed with a hole in the heart (Ventricular Septal Defect) and
aortic valve incompetence, which required early correction.
The insurance company "Blue Cross Blue Shield" eventually agreed to foot the bill,
but not without some thorough homework on the track record of the institution.
The firm went the distance by even despatching a team to Chennai to inspect
the facilities at the Frontier Lifeline.
The inspection team gathered details such as the number of paediatric surgeries
done the previous year and the mortality rate before the sanction came through.
"All we were asked to bear was the cost of the flight tickets," said the boy's mother,
M. Shakeela, whose husband Murugan Mahesh hails from Chennai. They had heard about
the hospital from various sources.
"More than promotionals, the expectations sparked by word-of-mouth is all the more hard to match,"
K. M. Cherian, head of Frontier Lifeline points out.
The cost of the surgery here cost only 10 per cent of the $50,000
it would have amounted to in any U.S. hospital. After the successful surgery last week,
Rakesh is due to be discharged on February 11.
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, ׀Һ, 鹰 䴳.
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S. Balachandran.
balachandran@muthamil.com
February 10, 2006
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